Izaro SAT
Technical Support

Facilities | Reports and alerts | Warranties and contracts | Mobility

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IMPROVES THE AFTERSALES SERVICE BY RESPONDING QUICKLY TO THE CUSTOMER AND ALLOCATING APPROPRIATE TECHNICAL SUPPORT. MANAGES QUALITY BY CONTROLLING THE TRACEABILITY OF THE COMPONENTS USED.

BENEFITS

  • Appropriate management of warranties to customers and from suppliers
  • Traceability of a component, facility or maintenance procedure
  • Documentation available and hierarchical with access permissions
  • Equipment always fine-tuned and available thanks to preventive maintenance
  • Quick response to customer queries about warranties or maintenance procedures
  • Information about the quality of the service for processes of continuous improvement
  • Quick identification of the customer that requires support

FEATURES

  • Management of Facilities
  • Preventive Actions
  • Warranties
  • Contracts
  • Alert Management
    • Receives technical support alerts
    • Generates fault reports
  • Management of Technical Support Reports
    • Assigns workers to reports
    • Support reports
    • Allocation to reports
    • Generation of delivery notes for billing
  • Statistical Service Analysis

DISCOVER

PRESENTATION OF IZARO SAT

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SECTORS WHERE IT IS USED

Sector Fabricación basada en proyectos

Projects

SUCCESS STORIES

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